Returns and Exchanges
At Brilliant Minds, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange to your original payment method.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship the Items
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
After our team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing